Trusted by leading brands

Long relationships with manufacturers and distributors

Many of our clients have worked with us for years, some for more than a decade. They stay because we keep improving their systems with them, not just for them.

  • First Supply
  • DWS
  • Nidec
  • George T. Sanders
  • Advicent
  • Jacuzzi
  • Brady
  • Lake Cable
  • Auer Steel
  • Porter Pipe
  • The Granite Group
How we work

Empower. Collaborate. Deliver.

Every engagement follows the same principles, whether it is a one-day working session or a multi-year partnership.

01

Empower

We share what we know, explain what we recommend and why, and help your team build the knowledge to manage and improve your systems with confidence.

02

Collaborate

We learn your goals, culture, and constraints, communicate plainly and often, and adapt the plan as conditions change.

03

Deliver

Strategic initiatives and responsive improvements, crafted software, and solutions tailored to how your business works, with results you can measure.

What we do

Assess, build, and keep improving

From the first conversation to long-term support, one team covers the strategy, the engineering, and the software.

01

Assessments and advisory

Working sessions and our Organizational Friction Assessment find where work gets stuck and what to fix first.

02

Commerce and experience platforms

Implementation and optimization on Optimizely, Sitecore, Shopify, Unilog, nopCommerce, and headless architectures.

03

Product information

PIM implementation, data extraction and normalization, and syndication to distributors, marketplaces, and AI search.

04

Integration and operations

ERP, PIM, and CRM integration, plus quoting, pricing, scheduling, and order workflows around the ERP.

05

Commergenix

Our own platform of modules for search, product data, monitoring, quoting, pricing, and production. Explore Commergenix.

06

Support and training

Platform management, monitoring, upgrades, and break-fix, plus training so your team can run and improve what we build together.

Client Success Framework

Value delivered continuously, not just at the end

Our Client Success Framework is an iterative, collaborative way of working. Frequent delivery keeps your systems aligned with your goals and reduces risk as ideas and markets change.

  1. Align on direction

    Agree on goals, success criteria, and a roadmap grounded in your ideas, issues, and opportunities.

  2. Detail the work

    Break the roadmap into a prioritized backlog with clear expectations for each piece.

  3. Build

    Deliver in short iterations, with communication and collaboration throughout.

  4. Deliver incremental results

    Put improvements in front of users early, so value arrives continuously.

  5. Review, learn, and adjust

    Measure what changed, recalibrate the roadmap, and choose the next most valuable step.

They are so much more than developers that just take our orders; Layer One understands our industry, and our business needs and goals. They consult and coach us on how to use eCommerce the most effectively and strategize the highest impact things to do next.
Jordan UllomDirector of IT & eCommerce, George T. Sanders
Certified partners

Built on leading platforms

We are certified on the commerce, experience, and PIM platforms our clients rely on. Learn about the platforms we work with.

Optimizely partner Inriver partner Shopify partner Sitecore partner Akeneo partner Microsoft Dynamics 365 Business Central
Careers

Work with us

We are always interested in people who like solving real business problems with good software. See open positions.

Let’s talk

Ready to strengthen your digital foundation?

Tell us what you are working on, or what keeps getting in the way.

We’ll set up a working session to look at it with you and talk through practical next steps.

A few sentences is plenty to get started.