Commergenix
Log
Sentinel
A Commergenix toolbox, Log Sentinel watches over every part of your eCommerce stack. From your web servers and application logs to payment gateways, integrations, and background services, surfacing known issues and using AI to highlight unusual patterns before they cause downtime, lost orders, or data corruption.
Prevent Lost Revenue Image
Prevent outages & lost revenue

Within a complex B2B eCommerce ecosystem, a single misconfigured integration or unnoticed error in log files can disrupt orders, confuse inventory, or break customer-facing workflows. Log Sentinel flags these problems fast so you can fix them before your buyers are affected.

Unified Log View Image
Unifiy your full stack log view

Whether your platform includes custom middleware, off-the-shelf modules, third-party integrations, or legacy systems, Log Sentinel ingests logs from all sources and presents them in one consolidated dashboard. No more toggling between servers, log-streams, or consoles.

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Diagnose quickly and act confidently

Traditional log monitoring tools catch crashes or fatal errors; Log Sentinel goes deeper. Our AI-driven analysis detects anomalies preventing alert fatigue...letting your team focus on real issues, not noise.

How it works

  1. Ingest from any log source.Connect Log Sentinel to your web servers, application servers, database logs, integration logs, payment/checkout modules, warehouse syncs, whatever parts make up your eCommerce ecosystem.
  2. Normalize & aggregate logs.Every log format gets normalized so disparate systems are treated equally. Log Sentinel creates a unified stream, even across old and new tech.
  3. Cache 90-Days.Log Sentinel keeps 90-days of logs on hand for review and AI "baseline" creation.
  4. Real-time analysis + AI anomaly detectionTraditional rules catch known errors; our AI watches for unusual patterns (e.g. unexpected latency spikes, repeated warnings, abnormal request rates) that could hint at degradation or emerging problems.
  5. Dashboards & alertingA clean, intuitive dashboard shows real-time status across all systems. Alerts (via email, Teams, SMS, webhook, etc.) bring critical issues to your team’s attention immediately, before they affect a buyer.
  6. Continuous learning & context-aware alertsOver time, Log Sentinel learns your normal operational baselines, reducing false positives and surfacing issues only when behavior deviates meaningfully.

Since installing Log Sentinel, we catch critical issues before our customers do — and our eCommerce downtime is down to almost zero.

Ecommerce Operations Lead
Mid-size Distributor

OOTB Integrations Include

Core Benefits & Outcomes

Outcome What that looks like in your day-to-day
Fewer outages & less downtime Early detection → fast remediation → fewer broken carts or payment failures
Quicker resolution times Context-rich alerts mean fewer hours digging through log files
Better visibility Unified log dashboard for full-stack coverage and no blind spots
Fewer false alarms AI learns your “normal,” so you get real alerts, not noise
More confidence scaling As your catalog, integrations, and traffic grow you stay in control
Log Sentinel Screenshot

 

Let's talk about how Log Sentinel can monitor your stack, integrate with your systems, and help you stay ahead of issues: