Layer One is a Marketing Technology Agency that partners with our clients to elevate their Digital Customer Experience. We are honest, transparent, and live by the idea success is in the details. Accordingly, we believe the end game is not launch. Rather, it is the beginning of an enlightened overall digital strategy aimed at delivering high quality leads and greater sales.
At Layer One, we believe all good things start with a strong relationship. Working with our clients on an ongoing basis to understand their values and goals is the start of a strong relationship. Working hand-in-hand to deliver on a platform that aligns to these values and reaches these goals builds trust and strength. Our 9.6 Net Promoter Score (NPS) average is a testament to this relationship and collaboration.
What's working and what's not? How do we know? Both our internal operations and external work with clients leverages strong use of data. We use data to understand everything from our Net Promoter Score (NPS) to the efficacy of our delivery team. Success is in the details; using data helps us pinpoint and see these details more clearly.
Layer One is a learning organization and we are never happy with the status-quo. Our approach to growth uses a central concept of iterations, that is, small blocks of time by which we expect and evaluate results. In this way, we contain risk, understand progress and align expectations.
We don't mix words. If we say we are going to do something, we do it. Honesty is one of our core values and we bring that to bear in every interaction. No fluff or buzzwords, just a straightforward approach to helping one another be our best.
Layer One has a team of experts with deep technical experience. We made a choice to hire talented software developers, not agency "configurators." This has allowed us to build extremely reliable, high-performance marketing platforms for our clients.
Layer One uses a delivery technique based on fluid communication and delivery. Our clients see working product delivered regularly by a dedicated team. We are open and honest about timelines, ideas and deliverables.
Our strategic vision, UX, and experienced technology leaders combine to yield consistent results, everyday. Below is a small sample of the value we create.
Advicent scalable solution on Sitecore®
Advicent's Naviplan product is the leading provider of SaaS technology solutions for the financial services industry, servicing the world’s largest financial institutions. Layer One helps them deliver their brand to the world!
DWS is leading distributor of weighing and measuring equipment and is regarded as one of North America’s highest certified service and repair companies. For over a decade, Layer One has built and maintained the marketing technology that has resulted in DWS's continued growth.
Jacuzzi, the most widely recognized name in whirlpool and hot tub hydrotherapy, is first and foremost an illustrious family name. Jacuzzi came to Layer One after their current partner could no longer deliver at the level they expected. Layer One began by stabilizing and improving performance. From there we added increased capabilities to enhance the customer's experience. As a result of our work, Jacuzzi has seen a significant increase in conversion rate and increased uptime. Read Jacuzzi's review here.
Global Digital Marketing partner
GE Healthcare and Layer One Media have a nearly decade long partnership advancing GE’s Global Digital Marketing initiatives. Initiatives included strategic planning, road mapping, building and designing websites on Sitecore, full optimization and strategic sales apps.
Global Website on Sitecore®
IEWC advances the way the world connects, stays powered, and drives forward through comprehensive supply chain and logistics solutions for wire, cable, and wire management products. For more than 55 years, IEWC has been an entrusted partner for thousands of companies in manufacturing, infrastructure, broadcast, professional audio-visual and telecommunications. An employee-owned company in USA, IEWC has 30 locations in 11 countries, serving customers in 96 countries.
For over six years, Pentair Residential Filtration tasked Layer One Media to partner with them in developing a long term, strategic digital vision. Our consultative and developmental partnership has spanned numerous initiatives including strategic road mapping, platform recommendation based on meeting business objectives, UX and design, development, responsiveness across all devices, complete optimization, the ability to track visitors, as well as drive conversion and provide ongoing support.
Global Website on Sitecore®
Rite-Hite tasked Layer One Media to update its website with an eye on consolidation, a dynamic experience in dozens of languages around the globe and marketing automation. We began by mapping Rite-Hite’s business goals to the corresponding Sitecore features. From there we consolidated multiple Rite-Hite websites into one unified brand story. Managing their content from all regions in all languages was made easier and more efficient. Their new website is a marketing machine that drives qualified leads to the salesforce.