Most Sitecore partners are honestly challenged to meet the expectations of their client (you).
Do you suspect you’re not getting the value you paid for from your Partner?
Does this sound familiar?
- You fix one thing and another part breaks
- Your Sitecore implementation is suffering from performance issues that nobody can explain
- You always feel detached from the actual people doing the work
- You're upgrading to the latest version of Sitecore but don't want the same issues
- You suspect you're working with the partner's "B-team"
- You never know when something is going to be completed
Where do you start?
STEP 1: Sitecore Audit - 30 days
You suspect your past vendor didn't implement correctly. Our Sitecore implementation audit allows for a cost-effective approach for evaluating and identifying issues on your under performing site. Additionally, it gives your team a natural way to get to know us without a long term commitment. Typically this effort requires four weeks to complete, resulting in actionable recommendations to achieve a highly functional, stable, and scalable Sitecore installation. We review:
- Environment and hosting
- Customizations, code structure and Modules
- Caching strategy
- xDB usage and setup
STEP 2: Stabilize
The first order of business is stomping out page performance issues and bad implementation decisions that may have been made. Clients who suspect their current vendor didn’t implement things correctly, or are struggling to meet basic performance expectations will be relieved when they can look forward, not backward.
STEP 3: Use Sitecore Automation
A digital experience platform (DXP) like Sitecore provides the capabilities to automate and use data driven campaigns to optimize conversion rates. But you knew that already, that's why you bought it! We train and prepare your teams for with an agile approach once the site(s) are stabilized. We lead by example. We know the advantages and also how to overcome the common pitfalls and hurdles. What we don't do is produce large plans and piles of documents. We are in it for the results
STEP 4: Accelerate
Once the Sitecore car is tuned and your team is educated, it's time to accelerate. We use a proven Sitecore personalization (behavior and profile based methods) to empower your website for high return investments by leveraging user data.
What our clients are saying
"Their work has significantly decreased downtime on the site. We used to run into bugs that crashed the site. That no longer happens. ... We appreciate that they don’t bend to each of our requests. If they need to push back on our decision-making, they’re ready to do so. Having a high level of direct communication and transparency has been very beneficial to us." - Director of Analytics & Research, International Sports Organization
"Layer One Media has been an exceptionally flexible partner to work with. They're able to optimize their client's product communications through customized designs. The team showcases the right balance between providing feedback and following directions. They've become a go-to resource." - Senior Content Marketing Specialist, Advicent
"Due to their services and new frontend features, the conversion rate increased considerably. The site rarely crashes and pages load at faster speeds, boosting SEO. Organized, the team was able to work independently when needed for the effort, gaining the client’s trust in their abilities." - Director of Digital Marketing, Jacuzzi Group Worldwide